Frequently Asked Questions
Everything you need to know about your Hunter Boots experience.
How do I find the right size for my Hunter boots?
Hunter boots generally run true to size, but some styles may vary. We recommend consulting our detailed Size Guide located on each product page, which includes measurements for foot length and calf width to ensure a perfect fit.
What is your return policy for online orders?
We offer a 30-day return window for all unworn items in their original packaging. Simply use our online returns portal to generate a prepaid shipping label. Please note that a small restocking fee may apply to certain regions.
How should I clean and maintain my rubber boots?
To keep your boots in top condition, wipe them with lukewarm, soapy water after use. For natural rubber bloom (a white powdery film), we recommend using our specialized Hunter Buffer or Boot Shine to restore the original finish.
Do you offer international shipping?
Yes, Hunter Boots ships to over 50 countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at checkout based on your local currency and customs duties.
What does the Hunter warranty cover?
Our boots come with a 24-month warranty against manufacturing defects. This does not cover normal wear and tear, misuse, or accidental damage. To make a claim, please provide proof of purchase and photos of the defect to our customer service team.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for flexible, interest-free installment payments.